About

Senior infrastructure experience, applied directly.

Remote Ops is an independent engineering practice led by Maksym Shaposhnikov, focused on cloud infrastructure, delivery systems and production reliability.

Maksym Shaposhnikov

Engineering experience focused on practical outcomes.

Maksym is a Senior DevOps and Platform Engineer with more than 20 years of experience in IT, systems engineering and production infrastructure, including more than a decade focused on DevOps and cloud engineering.

His work covers AWS, Microsoft Azure, Kubernetes, Infrastructure as Code, CI/CD, networking, security automation and observability.

Remote Ops was created to give software teams access to senior infrastructure expertise without the delay, cost and commitment of another full-time hire.

20+years across IT and systems engineering
10+years in DevOps and cloud engineering
B2+professional English communication
RemoteEuropean working hours with overlap

Engineering principles

The work should remain understandable after handover.

Infrastructure improvements are evaluated not only by whether they work today, but also by how safely they can be reviewed, operated and changed later.

Start with the constraint

Identify the business impact and operational failure mode before selecting a tool or architecture.

Prefer maintainable changes

A smaller, reviewable improvement is often more valuable than an unnecessary platform rebuild.

Make risk explicit

Assumptions, access requirements, rollout conditions and failure paths should be visible.

Use reviewable delivery

Changes should be represented through source control, pull requests and documented decisions whenever possible.

Build operational visibility

Monitoring and logging should support decisions, incident response and capacity planning.

Leave ownership behind

The client team should understand what changed, why it changed and how to operate it.

Core technical scope

Cloud, platform, delivery and edge engineering.

The technology stack supports the engagement. It does not define the engagement.

Cloud platforms

AWS multi-account environments, Azure platform services, private networking and cloud migrations.

Kubernetes

EKS, cluster operations, Helm, Argo CD, workloads, networking and observability.

Infrastructure as Code

Terraform, Terragrunt, Ansible and automated configuration management.

Delivery systems

GitHub Actions, GitLab CI/CD, Jenkins, Tekton and secure software delivery workflows.

Observability

Prometheus, Grafana, ELK, logs, metrics, dashboards and alerting.

Edge and networking

Cloudflare, DNS, WAF, TLS certificates, MikroTik and production network troubleshooting.

Fit

Best suited to teams with an existing product and production environment.

Remote Ops is primarily intended for SaaS and software engineering teams that have real infrastructure responsibility but lack consistent senior ownership.

Good fitSoftware teams

Typical engagement

  • 5 to 50 developers
  • AWS or Azure production environment
  • GitHub, GitLab, Kubernetes or Terraform in active use
  • A defined reliability, delivery, security or cost constraint
Working relationshipDirect

What to expect

  • Direct communication with the engineer doing the work
  • Written scope and documented outcomes
  • Collaboration with internal developers and security teams
  • NDA-based work where required

Need senior infrastructure ownership without another full-time hire?

Describe the environment in writing or book a short introductory call.